What Is Nursing Home Neglect?
Nursing home neglect is a form of abuse committed against residents in nursing homes, assisted living, and other long-term care facilities. Nursing home negligence involves poor care or breaches of duty that cause residents to suffer.
Examples of neglect in nursing homes include:
- Failing to call a doctor or nurse for treatment when needed
- Ignoring a resident’s injuries or illnesses (bedsores, infections, etc.)
- Leaving residents with mobility issues in their room for extended periods
- Neglecting to bathe or change a resident’s clothes or bedding regularly
- Withholding food or water, leading to nutritional deficiencies
Although nursing home negligence may not seem as aggressive as other forms of nursing home abuse, it can be just as harmful to the physical and mental health of vulnerable residents.
Thankfully, victims of nursing home neglect can take legal action. The Nursing Home Abuse Center partners with experienced nursing home neglect lawyers across the country who can help families in all 50 states.
Together, our legal partners have recovered over $304 million for families impacted by nursing home abuse and neglect.
You may be able to pursue financial compensation and hold facilities accountable for their negligence.
Get a free case review right now to find out if we can help your family.
Types of Nursing Home Neglect
Nursing home neglect can take various forms, posing significant risks to residents’ health and well-being.
“Neglect is the failure to meet an older adult’s basic needs. These needs include food, water, shelter, clothing, hygiene, and essential medical care.”
—Centers for Disease Control and Prevention (CDC)
Learn more about the types of nursing home neglect below.
Abandonment
This happens when a caregiver deserts someone in their care, neglecting their well-being.
During the pandemic, The New York Times reported that nursing homes were removing residents to make room for COVID-19 patients, which would increase their profits.
Abandonment can threaten a resident’s safety and put them at risk of physical harm.
Medical Neglect
Without treatment, certain health issues can cause serious complications for nursing home residents, who are often already frail. For example, untreated infections could worsen over time and lead to a potentially deadly blood infection called sepsis.
Medical neglect also includes medication errors. Roughly 75% of all nursing home patients were given at least one inappropriate medication by facility staff, according to a study by the American Journal of Managed Care.
Nursing homes may even misuse medications on purpose to sedate residents, making them easier to care for, according to the Centers for Medicare and Medicaid Services (CMS).
“Evidence has mounted over decades that some facilities wrongly diagnose residents with schizophrenia or administer antipsychotic drugs to sedate them, despite dangerous side effects that could include death.”
—Associated Press
Neglect of Basic Needs
This type of nursing home negligence occurs when facilities fail to provide residents with enough food and water or a clean, safe environment.
As a result, residents may suffer from malnutrition or dehydration. They may also be at a higher risk of many other issues — like falling or theft — if their environment is unsafe.
Neglect of Personal Hygiene
This form of nursing home negligence occurs when a facility fails to help a resident stay clean.
Neglecting personal hygiene can include:
- Allowing residents to go without baths
- Failing to wash laundry
- Not changing residents who use adult diapers
- Providing inadequate dental care
Residents who are neglected may appear dirty and wear soiled clothes. Failing to maintain personal hygiene can go beyond poor appearance, leading to long-term health issues.
Self-Neglect
This occurs when older adults lose the ability to care for themselves but do not seek assistance or refuse help from others.
Self-neglect can still happen in a nursing home. Remember, staff members are supposed to prevent residents from neglecting themselves.
If your loved one shows signs of self-neglect in a care facility, the staff might not be doing their job, and nursing home negligence may be at play.
Social or Emotional Neglect
This may involve ignoring a nursing home resident, leaving them alone, or not letting them interact with friends, family, or other residents.
Residents with physical impairments or mental disabilities like Alzheimer’s disease could have a higher risk of social neglect, as they may rely on caregivers to help them move around the facility and interact with others.
Neglect may stem from or lead to many issues, like:
- Amputations
- Bedsores (pressure ulcers)
- Choking
- Elopement (wandering)
- Gastroenteritis
- Inadequate diabetic care
- Influenza
- Malnutrition and dehydration
- Medication errors
- MRSA (Methicillin-resistant Staphylococcus aureus)
- Preventable and repeated falls
- Respiratory infections
- Skin infections
- Soft tissue infections
- Urinary tract infections
- Wrongful death
7 Warning Signs of Nursing Home Neglect
If you’re concerned about the quality of care your loved one is receiving, look for red flags that may point to nursing home negligence.
An investigative report by The Washington Post in May 2024 revealed that 37.5% of communities on A Place for Mom’s “Best of Senior Living” lists had been cited for neglect and substandard care.
This report suggests that even well-regarded sources can miss or gloss over serious problems. Therefore, knowing what to look for to keep your loved one safe is crucial.
Learn about the top 7 warning signs of nursing home neglect below.
1. Loss or Lack of Mobility
High-quality nursing homes have programs and policies in place to keep residents physically active and mobile.
Neglectful nursing homes may leave residents sitting in their beds or wheelchairs for long periods, causing them to develop mobility issues.
When residents sit in wheelchairs or lay in their beds without being repositioned, pressure ulcers can easily progress into incredibly dangerous stage 4 bedsores.
2. Poor Personal Hygiene
Many nursing home residents need help with personal health care, such as brushing their teeth and bathing.
Nursing homes without enough staff members often fail to keep residents clean and healthy.
3. Psychological Issues
Constant neglect can cause anxiety or depression. Some residents may distance themselves from friends and family members as a result.
4. Dehydration and Malnutrition
Many residents who experience nursing home negligence are not getting enough food or water.
Loved ones should look for signs of dehydration and malnutrition, like tiredness or irritability, complaints of being cold, hair loss, and papery skin.
5. Sudden Weight Loss
Nursing homes that neglect proper care may fail to provide residents with adequate nutrition, leading to significant weight loss. This can indicate that residents are not receiving enough food or the right kind of foods to meet their dietary needs.
6. Unexplained Injuries or Bruises
Nursing homes with staffing issues are less likely to prevent residents from accidentally or intentionally harming themselves or others.
Residents may suffer serious injuries like broken bones, bedrail injuries, and concussions. Additionally, fall-related injuries can occur due to a lack of supervision.
Staff members may not report nursing home injuries in a timely manner or even know how a resident was injured.
7. Unsanitary Living Conditions
A nursing home should provide clean clothing, bedding, and living areas. Facilities should also be free from pests and mold. If a nursing home is often dirty, it could be a red flag that a resident you love is at a higher risk of neglect.
If your loved one is showing any of these signs of nursing home negligence, connect with our compassionate patient advocates now for a free case review.
Causes of Nursing Home Neglect
There are many causes of elder neglect in nursing homes, but several chronic issues are often at the root of the problem.
Below are several of the most common causes of nursing home negligence.
Staffing Issues
Understaffing is a top cause of nursing home neglect. Without enough well-trained and consistent staff, residents are at a higher risk of receiving poor care.
These are some of the staffing issues that plague many facilities:
- High turnover rates: Frequent changes in staff can disrupt care and result in the hiring of inexperienced workers or unqualified temporary help.
- Inadequate training: Staff members who are not properly trained may not know how to care for residents, leading to mistakes and neglect.
- Negligent hiring: Hiring unqualified or unsuitable staff can directly lead to neglectful care.
- Understaffing: When there is not enough staff to properly care for residents, neglect can occur. This leads to overworked employees and inadequate attention to residents’ needs.
When nursing homes cut corners on staffing, residents suffer. If your loved one was harmed by neglect, don’t wait.
Contact the Nursing Home Abuse Center at (855) 264-6310 right now or Click to Live Chat to see if we can help your family.
Poor Management
This can result in a lack of supervision and accountability among staff, allowing neglectful practices to go unchecked. Effective oversight ensures standards of care are maintained and issues are promptly addressed.
Lack of Resources or Facilities
Inadequately prepared facilities and a shortage of necessary resources can prevent staff from providing proper care, leading to neglect. Residents may not receive timely medical attention or daily necessities.
Inadequate Policies and Procedures
Nursing homes without clear, enforced policies and procedures may struggle to maintain high standards of care, resulting in neglect. Proper policies ensure consistent and comprehensive care for all residents.
Financial Constraints or Mismanagement
Limited financial resources or poor financial management can lead to cost-cutting measures that compromise the quality of care, like understaffing and lack of essential supplies. Financial instability can also prevent facility upgrades and maintenance.
What to Do if You Suspect Nursing Home Neglect
If you suspect nursing home neglect, the most important thing to do is take immediate action.
Data from the U.S. Department of Health and Human Services suggests that nursing home neglect is very common. Alarmingly, it often goes unreported.
However, there are steps you can take if you suspect your loved one is the victim of nursing home negligence.
Here are some helpful topics on what to do next.
How to Anonymously Report a Nursing Home
If a loved one has suffered from poor care, make sure to report nursing home negligence to the authorities as soon as possible. Doing so can prevent further harm.
Neglect may mean other forms of abuse are also taking place. This could include physical abuse or sometimes even sexual assault.
Left untreated, health problems stemming from neglect can lead to depression, permanent disability, or death.
You can report suspected abuse or neglect anonymously in most states by contacting your local Adult Protective Services (APS), the state’s long-term care ombudsman, or the health department.
You do not need proof to make a report — just reasonable suspicion. Learn more about how to report nursing home neglect below.
Local Law Enforcement (Dial 911 in an emergency)
Police or paramedics can remove residents from a neglectful nursing home and deliver them to a safe location. They can also conduct a criminal investigation to determine whether the nursing home has broken any laws.
Adult Protective Services
The local APS office will generally be in charge of investigating non-urgent complaints of nursing home neglect. An agent can conduct a welfare check on a resident and recommend the next steps.
Long-Term Care Ombudsman
Employees and volunteers at local ombudsman nursing home offices serve as advocates for adults in long-term care facilities.
They can address concerns an elder or their loved ones may have, investigate a nursing home for signs of neglect, and help victims take legal action if needed.
Social Workers
When investigating a complaint, APS may call on social workers they are partnered with to address a victim’s health and safety concerns.
Nursing Home Abuse Lawyers
If you think your loved one is the victim of nursing home negligence, an experienced nursing home abuse attorney may be able to help.
An attorney can pursue financial compensation to help you and your family cover expenses stemming from neglect. Money from a lawsuit can also mean moving your loved one to a safer facility where they get the care they deserve.
Remember, it’s important to act quickly. Each state has time limits for taking legal action called statutes of limitations. If you wait too long, these deadlines can prevent you from seeking justice and financial compensation.
Preventing Nursing Home Negligence
Taking a proactive approach is the best way to protect your family members from nursing home negligence.
Here are some measures you can take to keep your loved one safe.
Believing Loved Ones
Always take complaints of neglect from older adults seriously and investigate them. Dismissing their concerns may discourage them from speaking up again.
Carefully Reviewing Nursing Home Facilities
Before choosing a nursing home or assisted living facility, make sure it is properly staffed and well-maintained.
CMS has a Nursing Home Care Compare tool that you can use to research facilities. You can also check U.S. News & World Report and read reviews online.
If possible, speak to other residents or their families and see how they like living at the facility.
Regularly Contacting Loved Ones
Frequently visiting loved ones in nursing homes may make seeing signs of poor care easier. If regular visits are impossible, keeping in touch through phone calls or other methods is helpful.
Watching for Signs of Neglect or Abuse
Simply being aware of the warning signs of nursing home neglect and abuse is key to detecting and addressing problems early on.
Get a free case review right now to see if you can file a nursing home negligence claim for your loved one.
Get Legal Help for Nursing Home Neglect
If you or a loved one experienced abuse and neglect in nursing homes, consider taking legal action. Filing a nursing home abuse lawsuit can help you pursue justice and potentially deter future neglect. A successful lawsuit also provides compensation for your loved one’s injuries.
No one should have to endure poor treatment during their most vulnerable years, especially when relying on and paying for care. If your loved one was the victim of nursing home abuse or neglect, we’re here to help.
The nursing home neglect attorneys in our network have recovered over $304 million for families across the country for mistreatment in care facilities.
Call us right now at (855) 264-6310 or get a free case review to see if you or your loved one may be entitled to compensation.
Nursing Home Neglect FAQs
What is considered negligence in nursing homes?
Neglect in nursing facilities is the failure to provide needed care, assistance, or supervision to residents, resulting in harm to their health, safety, or well-being.
If you or a loved one has experienced nursing home neglect or abuse, the Nursing Home Abuse Center may be able to help you take legal action.
Call us right now at (855) 264-6310.
What is the biggest complaint in nursing homes?
One of the biggest complaints in long-term care, assisted living, and other residential settings is nursing home neglect. This happens when staff members fail to meet a resident’s basic needs.
Nursing home neglect can include:
- Failure to address or treat health problems
- Missed medications
- Poor hygiene
- Slow or no response to call lights
Over time, nursing home neglect can lead to serious harm like worsening stages of bedsores, infections, weight loss, and emotional suffering.
What is the difference between negligence and neglect?
Negligence is when someone fails to act with the care that a reasonable person would in a similar situation, causing harm.
Neglect is the failure to provide necessary care or assistance to someone, resulting in harm or the risk of harm.
Neglect is a type of negligence, especially in caregiving contexts.
How common is nursing home neglect?
Nursing home neglect is all too common. According to the National Center for Victims of Crime, 15.3% of elder abuse complaints are for neglect.
In a survey from the World Health Organization, 12% of nursing home employees admitted to neglecting residents.
Sadly, caregiver neglect is one of the most underreported forms of elder abuse, according to the U.S. Department of Justice. For every case that is reported, 57 go unreported.
What are the signs of a bad nursing home?
Signs of a bad nursing home often show up in how residents are treated and how the facility is run.
10 red flags of a bad nursing home include:
- Residents left dirty, unbathed, or in soiled clothes or bedding
- Staff ignoring call lights or taking too long to respond
- Strong odors of urine or feces
- Unexplained bruises, injuries, or frequent falls
- Residents who seem withdrawn, anxious, or afraid of staff
- Low staffing levels or staff who appear rushed or frustrated
- Poor food quality, missed meals, or signs of dehydration
- Medical issues being ignored or treated too late
- A history of violations or complaints with the state
- Personal items frequently missing or stolen
If you see one or more of these issues, take action quickly to keep your loved one safe.
Who is legally responsible for neglect in nursing homes?
Who is liable for nursing home negligence varies by state and each case. Nursing home staff members, on-site doctors or nurses, and even facilities have been held accountable.
Law enforcement, elder advocacy groups, and nursing home abuse law firms can help you figure out who is legally responsible for neglecting your loved one. From there, you can determine which actions to take.
Call us at (855) 264-6310 if you have questions about your legal rights or get a free case review right now.
Is it hard to prove nursing home neglect?
Proving nursing home neglect can be challenging, especially if there are no witnesses or clear documentation. Facilities may try to cover up mistakes or delay sharing records.
That’s why it helps to work with a nursing home neglect lawyer who knows how to gather medical records, interview staff, and bring in experts to help prove what happened.
What is considered nursing home neglect?
Nursing home neglect can come in many forms. If your loved one has pressure sores (pressure ulcers), suffers from unexplained weight loss, often wears dirty clothes, or seems to be constantly hungry or thirsty, they may be suffering from nursing home neglect.
Those are just a few nursing home neglect examples. If you believe your loved one is not receiving the care they need, don’t wait: Report it to authorities.
How can I report nursing home neglect?
You have several options to report a nursing home for neglect. Always dial 911 in an emergency. You can also report nursing home neglect to your local ombudsman, social workers, or a nursing home negligence lawyer.
We work with an extensive network of nursing home neglect lawyers who can help families nationwide.
Call us right now at (855) 264-6310 or Click to Live Chat to find out if we can connect you.
How long do you have to report neglect in a nursing home?
You should report neglect right away. If you wait too long to report a possible case of nursing home neglect, authorities may not be able to help you.
Additionally, there are time limits to take legal action. State laws called statutes of limitations place strict deadlines on how long you have to file a lawsuit.
To avoid these types of issues, make sure to take action as soon as possible.